Terms & Conditions
Last updated: June 2025
1. General information
SIMPLE is a specialty coffee brand operated by Diana Toro. By placing an order on simplecoffee.es, you agree to these terms and conditions in full.
2. Products and prices
All prices include VAT and are displayed in euros (€). We reserve the right to change prices at any time. The applicable price is the one in effect at the time of purchase.
3. Orders and payment
Orders are placed through our online store. Payment is processed securely via Stripe. We accept credit and debit cards. Your order is confirmed once payment is completed.
4. Shipping
We ship to mainland Spain. Orders are processed within 1–2 business days and the estimated delivery time is 2–4 business days. You will receive a confirmation email with tracking information once your order has been shipped.
5. Returns and refunds
You have the right to return your order within 14 calendar days of receipt, provided the product is in perfect condition and unopened. To start a return, contact us at info@simplecoffee.es. Return shipping costs are the responsibility of the customer, unless the product is defective.
6. Liability
We are not responsible for delays caused by the shipping carrier or circumstances beyond our control. In case of a damaged or incorrect product, please contact us within 3 days of receipt.
7. Privacy
The processing of your personal data is governed by our Privacy Policy, available at simplecoffee.es/privacidad.
8. Contact
For any questions related to these terms, you can write to us at info@simplecoffee.es.